When we receive your orders it will be processed within 3-5 working days and dispatched. Once your order is dispatched from our warehouse it will be delivered by our courier partner. Due to circumstances beyond the control of McCartans.ie some deliveries may take longer than expected due to strikes, incorrect address, our selected couriers operational failures etc. Please ensure you pay careful attention to the address box and contact phone number at the checkout stage as this will form your address label for shipping. Failed deliveries from the courier cannot be replaced until the item is returned by our courier to us. In the event of a failed delivery, the goods are returned to us promptly by the couriers. Once we have received the goods back we will ring you and try and verify your correct delivery address or we will cancel your order if required.
We currently ship to the following countries: Ireland, Northern Ireland, UK, France, Germany, Belgium, Netherlands and Luxembourg. Please note that our couriers will attempt to deliver to address stated on order. However, in the event where customer is not at this address, the courier will either leave with a neighbor or make a second attempt at a later date. If a courier is not able to deliver to you directly, a calling card will be left at your address notifying you of the status of the delivery.
Customers in Ireland can avail of FREE shipping when you spend €40 or more!*
up to 5kg
Delivery (working days)
Republic of Ireland*
United Kingdom + Northern Ireland*
Please note that shipping rates to Channel Islands, Isle of Man and similar locations are €40 per order and usually take one extra day to deliver. Some products may not be suitable for delivery outside of Ireland. You will be notified if your order is unsuitable for shipping to UK or Europe.
All items of a sensitive/embarrassing nature are shipped in discreet packaging. Our labels do not note our company name. It will however display our company address. Items are packaged in plain padded envelopes or plan boxes. If you have any special requests re: privacy - please email firstname.lastname@example.org with information. Order Tracking will be available once dispatched, you will be notified by our courier.
Once the parcel is in the transit you will be notified via email and also SMS with 2 hours delivery window
International Shipping We currently only ship to the countries above. However, if you wish to get a quote to ship to any other country, please email email@example.com, stating what product and quantity you require along with desired country. One of our representatives will endeavour to contact you with a price within 1 working day.
Click & Collect
For your convenience we offer Click & Collect service in each of our stores. Click and Collect service is free of charge when you spend at least €25 in one order. Order less than €25 will have a shipping fee of €5. Simply select your nearest store when you pay for your items on the Checkout page. Once we process & dispatch your Click and Collect order (within 3-5 working days), you can collect it in your store within 1 - 2 working days (from date of dispatch). We will notify you once the parcel is ready for collection. Please note due to a high volume our Click and Collect service might take up to 3 working days from date of dispatch.Toggle navigation